If you are unhappy with your product you can return it within 60 days for an exchange or refund. Items need to be in an unused condition, all clothing must be returned unworn and unwashed. Any refunds, if applicable, will be made to the card used to purchase the original item.

To exchange or receive a refund please contact us at [email protected]. We will require the following information to help us trace your order: your name, order reference number, date the order was posted and the original shipping address.

For international returns, please mark your package as ‘returned under warranty’, this is to avoid unnecessary custom charges. Please note that tic will not be able to pay any custom charges on international returns.