Returns

If you are unhappy with your products you can return them within 60 days for an exchange or refund. Please note that we are unable to cover return postage cost. Items need to be in an unused condition. All clothing must be returned unworn and unwashed with all original packaging intact and tags attached. Any refunds, if applicable, will be made to the card used to purchase the original item. We are unable to refund the shipping cost.

To exchange or receive a refund please contact us at [email protected]. We will require the following information to help us trace your order: your name, order reference number and the date the order was placed.

For international returns, please mark your package as ‘returned under warranty’. This is to avoid unnecessary custom charges. Please note TICCC cannot pay any custom charges on international returns that are the result of the sender marking the return package incorrectly.